What has PNB announced?
Punjab National Bank has revised several service charges on its credit cards with effect from November 1, 2026. The official seven-page notice covers cash advances, late payments, returned payment instructions, duplicate statements, reward redemptions and utility-bill payments.
The schedule says the listed charges are exclusive of applicable GST. It also contains variant-specific treatment, so a headline fee should not be applied to every PNB card without checking the exact card name and current terms.
PNB: Official revised credit-card service-charge notice effective November 1, 2026
PNB credit-card charges at a glance
| Service | Revised charge | Important note |
|---|---|---|
| Cash withdrawal at a PNB ATM | 2.5% of the amount or ₹400, whichever is higher | Published for Visa/RuPay credit-card variants; check card-specific exceptions |
| Other domestic or overseas ATM withdrawal | 2.5% of the amount or ₹500, whichever is higher | Cash advances may also attract finance charges under the card terms |
| Late payment | Nil to ₹1,200, based on outstanding Total Amount Due | Separate conditions remain for eligible cards issued against fixed deposits |
| Cheque, ECS or AutoPay failure | 2% of payment amount, minimum ₹400 | PNB publishes different treatment for some FD-backed and other variants |
| Duplicate statement | ₹50 for any month | E-statements remain free under the revised notice |
| Reward redemption | ₹99 per redemption request | Published for Visa/RuPay credit-card variants |
| Utility payments above the cycle threshold | 1% when total utility payments exceed ₹50,000 in a billing cycle | Maximum ₹2,000 per transaction; taxes are additional |
Cash advance fees are higher
For Visa and RuPay credit-card variants, a cash withdrawal at a PNB ATM now carries a fee of 2.5% of the amount withdrawn or ₹400, whichever is higher. At another domestic bank's ATM or an overseas ATM, the published fee is 2.5% or ₹500, whichever is higher.
This is only the transaction fee. A credit-card cash advance can also attract finance charges from the withdrawal date under the applicable card terms. Customers should check the complete cost rather than treating the minimum fee as the total cost of borrowing cash.
The notice lists several individual card categories and exceptions. Manually confirm whether cash withdrawal is allowed and which fee applies to the exact PNB card before using an ATM.
PNB: Official revised credit-card service-charge notice effective November 1, 2026
Late-payment fee slabs have changed
For the covered Visa and RuPay variants, PNB now publishes no late-payment fee when the outstanding Total Amount Due is ₹500 or less. The fee is ₹500 for ₹501–₹1,000, ₹750 for ₹1,001–₹10,000, ₹1,000 above ₹10,000 and up to ₹50,000, and ₹1,200 above ₹50,000.
Cards issued against fixed deposits can follow a separate formula. The notice describes 30% of the Minimum Amount Due, subject to a minimum of ₹200 and maximum of ₹500 per billing cycle, for listed FD-backed variants. Luxura-related conditions must be checked separately.
A late-payment fee is not the only possible consequence of missing the due date. Finance charges and loss of the interest-free period can depend on the account and card terms. Paying only the minimum does not normally clear the remaining balance.
PNB: Official revised credit-card service-charge notice effective November 1, 2026
Failed payment instructions can cost more
A returned cheque, failed ECS instruction or dishonoured AutoPay instruction now attracts 2% of the payment amount, subject to a minimum of ₹400, for the covered Visa and RuPay variants.
The notice keeps a ₹100-per-instrument charge for listed cards issued against fixed deposits and publishes separate treatment for some other card categories. If an automatic debit fails, confirm whether the card bill remains unpaid and make payment through an authorised channel rather than assuming that the issuer will retry it.
PNB: Official revised credit-card service-charge notice effective November 1, 2026
Duplicate statements and reward redemption now have fees
PNB's revised schedule charges ₹50 for a duplicate statement for any month on the covered Visa and RuPay variants. It states that e-statements remain free.
The bank has also introduced a ₹99 fee for each reward-redemption request on the covered variants. This means small redemptions may provide less net value after the fee. Check the points required, redemption value, expiry date and request fee before redeeming.
PNB: Official revised credit-card service-charge notice effective November 1, 2026
High-value utility payments can attract 1%
PNB now says a fee applies when total utility payments on a covered Visa or RuPay credit card exceed ₹50,000 in a billing cycle. The published fee is 1% of the total utility-payment amount, with a maximum of ₹2,000 per transaction.
The notice does not provide a worked example for transactions around the threshold. Cardholders should therefore confirm how PNB calculates the fee when several utility transactions collectively cross ₹50,000, and which merchant categories the bank treats as utilities.
PNB: Official revised credit-card service-charge notice effective November 1, 2026
What should PNB cardholders do now?
Identify the exact card variant, then download the revised schedule and current Most Important Terms and Conditions from PNB's official portal. Review cash access, AutoPay, utility spending and reward-redemption habits.
Keep enough money in the linked bank account before an automatic debit, and verify that the payment was actually credited. Use free e-statements where suitable, and avoid cash advances unless the full cost is understood.
If a charge appears incorrectly, raise a written complaint with the card number masked, identify the transaction and preserve the acknowledgement. Never share a PIN, CVV, password or OTP with someone claiming to help with the revised fees.
PNB Credit Card Portal: revised-charge announcement and security guidance
Confirmed facts and editorial interpretation
Confirmed: PNB's official portal and public notice state that revised credit-card charges took effect on November 1, 2026. The published changes include the fee categories and amounts described above, with GST additional and variant-specific exceptions.
Editorial interpretation: the most important changes for regular cardholders are the new reward-redemption fee, the utility-payment threshold and the higher cost of failed payments. Cash advances remain expensive because the transaction fee may be only one part of the cost.
Key takeaways
PNB's revised charges took effect on November 1, 2026. Covered cardholders should check higher cash-withdrawal fees, new late-payment slabs, a 2% failed-payment charge, ₹50 duplicate statements, ₹99 reward redemptions and a 1% utility fee above the published cycle threshold. GST and card-specific exceptions can change the final amount.
Frequently asked questions
When did the revised PNB credit-card charges start?
PNB's official notice says the revised schedule took effect on November 1, 2026.
Does the ₹99 reward-redemption fee apply to every PNB card?
The notice publishes it for Visa and RuPay credit-card variants. Check the exact card's current schedule because specialised and co-branded cards can have separate terms.
Are PNB e-statements still free?
Yes. The revised notice states that e-statements remain free, while a duplicate statement for any month costs ₹50 for covered variants.
When does the utility-payment fee apply?
PNB says the fee applies when total utility payments exceed ₹50,000 in a billing cycle. Confirm merchant classification and the bank's calculation for multiple transactions.
Is GST included in the listed charges?
No. PNB says the revised schedule is exclusive of applicable GST.